Troubleshooting

Intended audience: Anyone who is administering Rucio.

Known Issues

Issue

Description

Workaround

Slow processing of rules and requests

Rubin transfers a lot of small files, which if a single rule defines replicas for the many files, i.e. >1 Million files, this could cause some Rucio daemons to hang up, such as conveyor-finisher.

Do not use a container/dataset with many files. Reduce each dataset to ~500 files and create rules per dataset.

Monitoring

Sample Troubleshooting

Symptoms:

Cause:

Solution: